FAQ

• Q：What phone models and cases are compatible with thisproduct?

  A：Made for iPhone 12 and later. iPhone 12 - 15 supports uup to 15W; iPhone 16 and later up to 25W aftersoftware update (except iPhone 16e). For secure magnettic hold, use a MagSafe case or one no thicker than2.5 mm; avoid non-magnetic cases.
  
  agsafe phone case, it is necessary to install the included magnetic ring and ensure that the magnetic ring is not misaligned

• Q：What should I do if charging is intermittent?

  A：1. Metal in the case may trigger FOD.

  2.Use a PD 36W+ adapter

  3.remove the case and retry.
  
  

• Q：How do I enable 25W charging, and what are the requirerments?

  Your setup must meet the following:

  1. iPhone 16 series or later running iOS 26 or later (as required).

  2. Powered by the original or a single-port 45W (or higher) carcharger.

  3. Either no case or an Apple MagSafe case no thicker thain 2.5 mm
  
  
  
  

• Q：Is this magnetic car charger compatible with all vehicle air vents?

  A：While designed to be universally compatible, the charger utilizes a spring-loaded clip that works best with standard, horizontal or vertical air vent vanes (the slats you adjust to direct air). Some vehicle models may have non-standard vent designs (such as very wide, circular, or fixed grilles) which could affect the stability of the clip-on mechanism. We recommend checking your car's vent design before purchase.