FAQ

• Q:How do I install this wireless car charger?

  A：1 Ensure the base sticker is correctly positioned and securely adhered once to avoid weakening the adhesive from adjustments

  2.Stick it on a smooth car surface as miuch as possible and wait 24 hours after installation before use.If it is pasted on an uneven surface, there may be a risk of falling.

  3.Does not support sticking in RoughCement、Seam Area、Leathers Surface、Uneven Surface

• Q:Do I have to use the original car charger?

  A:No,We recommend using the included car charger. If not using it, please select a single-port car charger with an output of 36W or higher for use.
  
  

• Q:Which phone models does this product support?

  A:This product is compatible with the following mobile phones:iPhone series: iPhone 12-15 series - Qi 2, iPhone 16 and above Qi 2.2;Samsung series: S25 series with phone case (MPP 15W), S25 phones with magnetic phone cases require 10W EPP support;Google series: Google Pixel 10-10 Pro (15W), Google Pixel 10 Pro XL-10 Pro Fad (25W support).
  
  

• Q:What is the button on the back for?

  A：Used to switch the fan on or off. In certain situations, if you don't need the fan to assist with cooling and improve performance, you can choose to turn it off for completely silent charging.

• Q：Why does charging slow down after reaching 75%?

  A：To protect the battery, the software will regulate the charging speed.This is normal behavior.
  
  

• Q：Why does charging cause overheating?

  A：Please check for any foreign objects at the connection point between the product and your phone body. We do not support non-MagSafe cases exceeding 3mm in thickness.