P110

FAQ

• Q: Why does my power bank say "Battery Capacity: 5000mAh" but "Rated Capacity: 2700mAh"? That seems like a big difference.

  A: That's an excellent question, and it's the key to understanding what you're really buying. Here's the simple breakdown:

  • 5000mAh is the total charge inside the internal battery cell (at 3.7V). Think of it as the "raw material" in the tank.
  • 2700mAh is the Rated (Output) Capacity. This is the actual, usable amount of power (at 5V) you can expect to get out of the USB port to charge your devices.
• Q:Does this product charge fast?

  A: This product utilizes standard charging power: 18W Wired Charging

• Q:Does the charging process generate heat?

  A:Since our product is constructed entirely from aluminum alloy, which offers superior metal heat dissipation, you may notice some warmth. However, it maintains device temperature consistently below 101°F—17 degrees lower than industry standards.

• Q:Is it compatible with non-MagSafe phone cases?

  A:Yes, please install the magnetic ring.